Hospitality management students are learning to practice Reception

Students are learning to practice Reception

TRAINING PERIOD: 04 months. ( 6 days / week )

TRAINING PROGRAM:

The course aims at providing learners with knowledge and competencies to work in the areas of hotel, restaurants and tourism.

Training program consists of 3 sections: Front Office Skills, Serving in Restaurant Skills and Housekeeping Skills.

FRONT OFFICE SKILLS:

Leaners are provided with knowledge and practical skills to work as a hotel receptionist

  • Preparation before work
  • Communication skills
  • Telephone skills
  • Reservation
  • Registration
  • Handling complaints
    Students learn the art of flambe.

    Students learn the art of flambe.

  • Check-out and cashiering

SERVING IN RESTAURANT SKILLS

Leaners are provided with general knowledge of how a restaurant works, of different kinds of restaurant service, of preparation and serving skills.

  • Preparation before work
  • Preparation in a restaurant
  • Beverage and food serving skills
  • Serving skills for banquets, cocktail and buffet parties
  • Serving skills for set menu of Asian or Western food
  • Taking orders
  • Customer care skills

HOUSEKEEPING SKILLS

Leaners are provided with knowledge and skills to make up rooms at hotels or service operations.

  • Preparation before work
    A glimpse inside a mock-hotel room classroom.

    A glimpse inside a mock-hotel room classroom.

  • Use of chemicals and detergents for cleaning
  • Work process of cleaning living rooms and bathrooms
  • Steps of room decoration
  • Ending working shifts

BENEFITS FOR LEARNERS

  • Air- conditioned classrooms with modern equipment and study materials meeting international standards.
  • Teachers with extensive working experience in international hotels and restaurants as well as in-depth training in overseas refresher courses.
  • The training certificate is recognized domestically and internationally.

JOB OPPORTUNITIES

  • Upon course completion, learners will be able to work at Front Office Department, Restaurant Department, Housekeeping Department both inside and outside of Saigontourist hotels and restaurants.
  • STHC Employment Center will assist learners in looking for jobs in hotels and restaurants upon request.

REGISTRATION

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